Crisis Support and Mental Health Resource Directory

IntraConnect operates on an appointment basis and is not a crisis or emergency mental health service. We do not provide urgent, after-hours, or between-session crisis support.

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If you, or someone you know, is in crisis, at risk of harm, or feeling unsafe, please do not use this website. Instead, contact emergency or crisis services immediately.

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EMERGENCY

Ambulance / Police. Call 000 or attend your nearest Emergency Department.
If possible, ask a trusted friend or family member to assist you.

 

NSW Mental Health Line
24/7 specialist mental health triage, assessment, advice and support. Phone: 1800 011 511

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If You Are Waiting for an Appointment and Feeling Unsafe

If you are on the waitlist or have a future appointment scheduled but feel unsafe, overwhelmed, or at risk before your session, it is important to seek immediate support. IntraConnect is unable to provide crisis assistance outside scheduled appointments.

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You can:

• Call 000 if you are in immediate danger or need urgent assistance

• Contact the NSW Mental Health Line – 1800 011 511 for 24/7 triage and advice

• Reach out to crisis services such as:

  • Lifeline – 13 11 14

  • Suicide Call Back Service – 1300 659 467

  • Beyond Blue – 1300 22 4636

• Attend your nearest Emergency Department

• Contact a trusted support person who can help you access care

These services can provide immediate assistance while you wait for your booked appointment.

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Crisis Support Services

Lifeline
24/7 crisis counselling and support
Phone: 13 11 14
www.lifeline.org.au

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Suicide Call Back Service
Immediate crisis counselling and ongoing support (up to 6 phone sessions)
Phone: 1300 659 467
www.suicidecallbackservice.org.au

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Mental Health Support Services
Anxiety and Depression

Black Dog Institute
Information, research and resources for mood disorders
www.blackdoginstitute.org.au

 

Beyond Blue
Support for anxiety, depression and emotional wellbeing
Phone: 1300 22 4636
www.beyondblue.org.au

 

Perinatal Support

PANDA – Perinatal Anxiety & Depression Australia
Support for expecting and new parents (Mon–Fri, 9am–7.30pm)
Phone: 1300 726 306
www.panda.org.au

 

Support for Men

MensLine Australia
Telephone and online counselling
Phone: 1300 78 99 78
www.mensline.org.au

 

Children and Youth Support

Kids Helpline
24/7 counselling for ages 5–25
Phone: 1800 551 800
www.kidshelpline.com.au

 

ReachOut
Online resources and support for young people
www.reachout.com

 

Headspace
Youth mental health information, resources and group chats
www.headspace.org.au